FAQs

Product & Usage

What is the WYWEEX™ PulseCore?

WYWEEX™ PulseCore is a smart wrist blood pressure monitor designed to help you track your heart health anytime, anywhere.
It provides quick readings directly from your wrist, helping you stay aware of your blood pressure and overall wellness.

Does PulseCore provide medical-grade measurements?

PulseCore is designed for personal health monitoring and awareness.
It is not intended to replace professional medical equipment or diagnosis. For medical concerns, always consult a healthcare professional.

How does it work?

Simply wear the device on your wrist and press the button to start measuring.
Within seconds, your blood pressure and pulse readings will appear clearly on the screen.

Is it easy to use?

Yes, PulseCore is designed with simplicity in mind.
With one-button operation and optional voice guidance, it’s suitable for users of all ages.

Can I use it anywhere?

Absolutely. Its compact and portable design allows you to monitor your health at home, at work, or while traveling.

How long does the battery last?

The battery provides hours of use on a single charge.
It can be easily recharged using the included USB cable.

What’s included in my order?

• WYWEEX™ PulseCore device
• USB charging cable
• User manual

 

Shipping

Do you ship worldwide?

Yes, we offer worldwide shipping.

When will my order be shipped?

Orders are processed within 1–3 business days.
You will receive a tracking number via email once your order has been shipped.

How long does delivery take?

Delivery times vary depending on your location, but typically take 7–12 business days.

How can I track my order?

You can track your order using the tracking number sent to your email.
If you need assistance, feel free to contact our support team.

Can I change my shipping address?

Please contact us as soon as possible after placing your order.
We cannot guarantee changes once the order has been shipped.

 

Returns & Cancellations

Can I cancel my order?

You can request a cancellation within 24 hours of purchase.
After this period, your order may already be in processing.

How do I return an item?

If you receive a damaged or defective product, contact us within 30 days of delivery.
We will provide full return instructions.

Do you offer refunds?

Yes, refunds are issued after inspection in cases of damaged or defective items.